Privacy Policy

Spire, Inc., doing business as Spire Health ("Spire"), values the security of your personal information. This Website Privacy Policy is intended to inform you of what data is gathered through Spire's spirehealth.com website (the "Website"), how this information is used, and what measures are taken to maintain the privacy of your information.

To Whom Does This Website Privacy Policy Apply?

This Website Privacy Policy applies to all users of the Website. This document does not explicitly refer to the privacy policies surrounding protected health information, which are governed by the Health Insurance Portability and Accountability Act and the Health Information Technology for Economic and Clinical Health Act and each Act’s implementing regulations. If you are a patient or research subject, please see our Patient Privacy Policy at www.spirehealth.com. The Patient Privacy Policy addresses our privacy practices, our legal duties, and your rights concerning protected health information, including any protected health information collected through a Spire Health Tag provided by your health care provider or as part of a clinical trial.

External Websites

External websites that may be referenced within this Website are not covered by this Website Privacy Policy. These external websites may have their own policies, and we encourage you to review those policies prior to using such external sites

What Information Do We Collect and Why?

When using the Website, Spire collects any information you provide and automatically collects certain activity and session information from you.

Information You Provide

We collect any information that you provide when you use the Website. For example, the Website may include web pages that give you the opportunity to provide us with information about yourself such as your name and email address. You do not have to provide us with this information if you do not want to. Your decision not to provide this information, however, may limit your ability to use certain functions or to request certain services or information.

Information Automatically Collected From You

We may automatically collect certain technical information from your computer or mobile device when you visit the Website, such as your Internet Protocol address, your browser type, your operating system, the pages you view, and the search terms you enter.

We may collect information using cookies, Web beacons and similar technologies. A cookie is a piece of information that is stored by your browser on the hard drive or memory of your computer or other Internet access device that the computer that hosts our Website. Our cookies help maintain a persistent session, provide additional functionality to the Website and carry out research and marketing activities. In all cases in which we use cookies, we will not collect personal information except with your permission. The Website may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage). Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Website’s features.

In addition, we may collect statistical information regarding Website visitors’ navigation on the Website (e.g., IP address, location, browser type, referral source, length of visit and pages viewed). We engage with third-party service providers Hubspot and Google Analytics to collect such information on our behalf. The collection of such information involves the use of cookies and similar technologies, as described above. Google provides some additional privacy options described at www.google.com/policies/privacy/partners.

How Do We Use the Information Collected?

Operation of the Website

We use and store information we collect about and from you to respond to requests that you make, improve and manage the Website, better tailor content, offers and features, and for purposes disclosed at the time you provide your information or otherwise with your consent.

Marketing and Communications

We may use your information to send you electronic newsletters or promotional emails, unless you have requested not to receive such promotional communications from us or doing so would be prohibited by applicable law. If you fill out a form on the Website to receive a piece of content, we may collect information regarding your interactions with that content (e.g., clicking on content). We may also collect information about you that is publicly available on the Web which is then tied to the information you provided to us (e.g., email address, name) or otherwise collected about you. You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us at privacy@spirehealth.com.

Patients and physicians who provide testimonials for use by Spire are required to sign consent and release forms.

Will Spire Share Your Information With Anyone Else?

We will only share your information with third parties outside the Spire group as outlined below or described elsewhere in this Website Privacy Policy and as otherwise permitted by law.

In the Event of a Business Transfer: Spire Health might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

With Our Agents, Consultants and Related Third Parties Spire Health, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information and maintaining databases. When We employ another entity to perform a function of this nature, We only provide the entity with the information that it needs to perform its specific function.

To Meet Our Legal Requirements: Spire Health may disclose Your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Spire Health, (iii) act in urgent circumstances to protect the personal safety of You, us, other users of the Service or the public, or (iv) protect against legal liability.

How Does Spire Protect Your Information?

We maintain reasonable administrative, technical and physical safeguards designed to protect the information that you provide on the Website. However, no security system is impenetrable, and we cannot guarantee the security of the Website, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties.

How Can You Access and Edit Your Information?

If You need to make changes or corrections to any of your information, You may e­mail privacy@spirehealth.com. Although We will use reasonable efforts to do so, You understand that it may not be technologically possible to remove from Our systems every record of Your Personal Information. The need to back up Our systems to protect information from inadvertent loss means a copy of Your Personal Information may exist in a non­erasable form that will be difficult or impossible for us to locate or remove.

Minors

This Website may not be used by persons under the age of 18. As a result, we do not knowingly collect personally identifiable information from children under the age of 18. If Spire is made aware of information collected from a child under 18, We will delete that information.

If you have any questions or concerns about this Website Privacy Policy, we encourage you to contact Spire at privacy@spirehealth.com.

Updates to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this Website so that you can be aware of our information practices. Your continued use of the Website constitutes your agreement to this Website Privacy Policy. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the Website, we will give you the opportunity to consent to such changes before applying them to that information.