Spire+ Membership Terms

Effective as of September 6, 2018

Welcome to Spire+ Membership



Your use of Subscription Services and Subscription Products is governed by these Subscription Terms, which are described in further detail below. The following points are particularly important:

Memberships automatically renew until cancelled.

You may cancel your Subscription Product at any time by contacting Spire Customer Support (hello@spire.io), or following the instructions included in your Subscription Product purchase, redemption, or renewal confirmation email, all subject to the terms below.

Cancellation will cease auto-renewal of Subscriptions, but Subscription Fees are non-refundable except where required by law.

The cost of the Subscription Product you purchase are disclosed prior to purchase and confirmed via email following purchase. We transfer your billing information to our payment processor(s), Stripe.

Offers may be subject to additional limitations, which are generally presented to you at the time of offer receipt. Spire provides various subscription services (the "Subscription Services") to you subject to the terms and conditions contained in these Spire Subscription Terms ("Subscription Terms"). Our paid premium Spire+ Membership offering ("Subscription Product(s)").

Read these Subscription Terms carefully before using the Subscription Services. These Subscription Terms (which include the other documents referenced below) constitute a legal agreement between you ("you" or "your") and the Spire Inc. issuing such services, as set forth below for your applicable Authorized Jurisdiction (United States and Canada). The Spire Terms of Use and the Spire Privacy Policy (collectively, the "Spire Agreement"), which you agreed to when you registered for Spire+ Membership, also apply to your use of the Subscription Services and are incorporated by this reference as part of these Subscription Terms.

By purchasing and/or using a Subscription Product, and accessing or otherwise using any portion of the Subscription Services, you agree to be bound by these Subscription Terms, which contain liability limitations, an arbitration agreement, and a class action waiver, all as detailed in the Spire Terms of Use. These provisions control how disputes are resolved.

If you are not willing to be bound by these Subscription Terms, you should not purchase or use a Subscription Product, and you may not access or otherwise use any portion of the Subscription Services.

  1. Eligibility Requirements

To be eligible to access and use the Subscription Services, you must meet the following criteria ("Eligibility Requirements"):

You must reside within one of the Authorized Jurisdictions, be at least 18 years of age or the age of legal majority in your Authorized Jurisdiction, and capable of entering into a binding agreement; you must have an account in good standing with Spire, which includes the payment of all Fees and Applicable Taxes, if any; and you must meet any additional qualifications or adhere to any limitations disclosed with the offer of an applicable Subscription Product.

  1. License for Your Use of the Subscription Services

Subject to your compliance with these Subscription Terms including the Eligibility Requirements, Spire hereby grants to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access the Subscription Services in the Authorized Jurisdiction(s), and otherwise view and use the Subscription Services to the extent permitted by its intended functionality for your personal, non-commercial use, and not for the sublicense to or use by third parties.

  1. Subscription Products

Access to the Subscription Services is available through a Subscription Product.

You may purchase subscription access (a "Subscription") to the Subscription Services for a fee (the "Fee") for the period of time (the "Access Period") you have elected from the available options. The Fee is exclusive of any applicable federal, state, telecommunications, excise, or municipal taxes or duties, including VAT and GST (collectively, "Applicable Taxes") unless otherwise specified.

  1. Access and Renewal

Your ability to access and use the Subscription Service commences on the date we make the Subscription Services available to you following your purchase or redemption of a Subscription Product and remittance of the Fee and Applicable Taxes, if any, and continues until the end of the applicable Access Period. Spire will automatically renew or commence your Subscription for a new Access Period by charging the associated Fee plus any Applicable Taxes to the payment method you provided unless you cancel your Subscription as provided below.

Unless you affirmatively opt-out of automatic renewal either prior to the expiration of a Subscription Product or before the end of the then-current Access Period (as applicable), you hereby authorize Spire to renew or commence your Subscription automatically at the end of each Access Period or at the expiration of your Subscription Product for a new Access Period.

If you opt-out of automatic renewal, your Subscription Product will expire and your access to the Subscription Services will cease at the end of its specified Access Period. In order to continue to access the Subscription Services after your Access Period has expired, you will need to purchase or redeem a new Subscription Product. You are required to maintain accurate and up-to-date payment information. Spire assumes no responsibility or liability if your Subscription Product fails to renew or otherwise expires because of outdated or incorrect payment information.

  1. Subscription Cancellation; Refunds

You may cancel the renewal of Subscription Product at any time by contacting Spire Customer Support with a request to cancel your Subscription Product. If you cancel your Subscription Product during your current Access Period, your access to the Subscription Services will continue until the end of your then-current Access Period, at which point it will expire. Purchase and/or redemption of your Subscription Product is final and non-refundable; Spire will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law.

Any subscription credit offered by Spire does not have a cash value and is not redeemable for cash. Subscription credits may be offered as a discount on Subscription Services but may not be applicable to all subscribers.

  1. Lost or Stolen Subscription Products

Spire is not responsible for lost or stolen Subscription Products, or unauthorized use or redemption of a Subscription Product. Redemption codes for Subscription Products are void once activated.

  1. Availability and Modifications

Spire reserves the right to modify, offer additional, or cease offering Subscription Products and Subscription Services at any time in its sole discretion, including but not limited to changes in Fees, modifying the availability of and Eligibility Requirements for certain Subscription Products and Subscription Services, or modifying the features and functionality of certain Subscription Services. If we cease offering your current Subscription Product, your access to the Subscription Services will continue until the end of your then-current Access Period. In such event, we may elect to migrate you to a similar Subscription Product and charge your payment method the associated Fee at the end of your then-current Access Period. We will provide you with thirty (30) days prior notice via email before changes in Subscription Products or Fees take effect. Any changes to the Subscription Products or Fees will be effective upon your next billing cycle, and will not apply retroactively or to the remainder of your current Access Period. In the event we do migrate you to a different Subscription Product, or modify your current Access Period or Fee, you may opt-out of these changes by disabling auto renewal of your Subscription Product, or cancelling your Subscription Product by following these instructions in our Help Center or contacting Spire Customer Support.

  1. Changes to Subscription Terms

We may modify these Subscription Terms from time to time. If we make material changes to these Subscription Terms as it applies to your currently active Subscription Product, then we will supply you with appropriate notice (e.g., in-app notification, email, statement on the Spire Service, etc) of those changes. Revised Subscription Terms will become effective upon the next renewal of your Subscription Product and your continued use of the Subscription Services will constitute your acceptance of the revised terms. If you are not willing to agree to the revisions, you may cancel your Subscription Product as disclosed above.

  1. Subscription Issuer

Spire, Inc is the issuer of Subscription Products in the United States and its related territories.

  1. Entire Agreement

These Subscription Terms (including, without limitation, the documents incorporated into them constitute the complete and exclusive agreement between you and Spire with respect to the subject matter hereof, and supersede all prior or contemporaneous oral or written communications, proposals, representations, understandings, or agreements by or between you and Spire concerning such subject matter.